Where does our drinking water come from?
We purchase our water from Bell County WCID #1. Our drinking water comes from Lake Belton, a surface water supply. The purpose of the lake is flood control and conservation (water supply).
The District also owns and operates a wastewater treatment facility with a total capacity of 675 thousand gallons per day which serves the Nolanville area.
Utility Bills.
Water meters are read around the 18th – the 20th of every month and bills are mailed to customers at the end of every month. Water/Sewer/Trash Bills are due on the 10th of every month, regardless of whether the bill is received or not. If the bill is not paid by the due date, a penalty of $15.00 is applied to the account. Water service will be disconnected if the payment is not received in full by the extended due date, which is the 15th of every month. If the water is disconnected for non-pay there will be a fee of $50.00 to reconnect service. There will be a $150.00 after hours reconnect fee for services reconnected after 5:00 p.m. and on weekends. If the water is disconnected for non-pay and the meter is turned on by someone other than a Bell County WCID #3 employee, there will be an additional fee of $50.00 for tampering for the first offense, and an additional $50.00 for each subsequent offense. Once proper payment is made for the non-pay disconnect, please wait for a Bell County WCID #3 employee to restore services.
Backflow.
Backflow occurs when water flow is reversed from its intended direction and, by way of a cross connection, is pushed or siphoned back into the drinking water system.
All backflow devices within the Bell County WCID3 service area are required to be tested and maintained at the customers expense annually. Copies of all testing and maintenance records shall be provided to Bell County WCID#3.
For more information, please click the button below to download a copy of the “Consumer’s Guide to Backflow.”
Meter Accuracy Check.
There is a $50.00 fee to complete a meter accuracy check. The fee applies to the following:
- Request made by the account holder to verify customer water usage.
- Request made by the account holder to check for a leak on the account holders responsibility side of the meter.
- Request made by the account holder to check any form of meter accuracy.
The fee is waived if the meter is determined to be faulty.
Payment Options.
Payments are accepted in the following manner:
- In person at the office at 303 N. Main, Nolanville – either inside the office or by utilizing the drive-thru window.
- Online at wcid3.com ( a $3.25 fee will apply)
- Calling 254-393-3008 ( a $3.25 fee will apply)
- Effective June 20, 2023 our office staff will no longer be processing credit/debit card payments over the phone in the office. This change is being made to prevent fraud. Please use the number above if you would like to make your payment by phone.
- 24 Hour drop box – Please attach your check or money order to your bill stub or place together in an envelope to ensure proper credit. If you do not have your bill, please make sure your account # and address is listed on the form of payment.
- Auto-Draft out of a checking/savings account. This is a free service. A form, which you can pick up at the office, will need to be filled out in order to set up the auto-draft.
- Auto-Pay online @ wcid3.com ( a $3.25 fee will apply every time a payment is made)
- We accept cash, checks, money orders, credit and debit cards. There is a $2.50 fee for credit/debit card payments made at the office.
Create an online account at wcid3.com. The customer account # and the mailing zip code will be required to sign up for an account. By visiting our online bill pay website you can make a payment and view your bill. You may also set up for auto-pay through the online website. There is a $3.25 fee to use our online bill pay service. Save yourself a trip to the mailbox. It’s fast and convenient. Payments are posted at 10 a.m. the next business day.
Water/Sewer Rates
EFFECTIVE OCTOBER 19, 2024
RESIDENTIAL:
WATER:
Base Rate: 0-2,000 gallons $30.00
Additional cost per 1000 gallons used above the 2,000 gallons included in the minimum bill:
2001-8,000 gallons $4.75 per 1000 gallons
8,001-20,000 gallons $6.00 per 1000 gallons
20,001+ gallons $8.25 per 1000 gallons
WASTEWATER
Base Rate: $35.75 (Flat Rate)
COMMERCIAL:
WATER:
Base Rate: 0-2,000 gallons $40.00
Additional cost per 1000 gallons used above the 2,000 gallons included in the minimum bill:
2001-8,000 gallons $4.75 per 1000 gallons
8,001-20,000 gallons $6.00 per 1000 gallons
20,001+ gallons $8.25 per 1000 gallons
WASTEWATER
Base Rate: 0-2,000 gallons $46.75
Wastewater rates will be billed according to the amount of monthly billed water usage without a gallon usage cap. The water rate tiers listed above will be used to calculate water usage over 2,000 gals.
Water Line Locates.
The Water District only locates water mains. The District participates in the 811 Call Before You Dig Program. For water line locates on your property(from your meter to your house), you will need to contact a plumber.
Low Water Pressure Problems.
There are a number of causes of low water pressure. Please call the Water Department at the number below, and we will be happy to attempt to isolate the source of your low water pressure problem. During normal business hours call (254) 698-6885. After hours call 394-6882.