About Us

Where does our drinking water come from?

We purchase our water from Bell County  WCID #1.  Our drinking water comes from Lake Belton, a surface water supply.  The purpose of the lake is for flood control and for conservation(water supply).

The District also owns and operates a wastewater treatment facility with a total capacity of 675 thousand gallons per day which serves the Nolanville area.

Utility Bills.

Water meters are read and bills are mailed to customers every month.  Water/Sewer/Trash Bills are due on the 10th of every month. Customers then have 10 days to pay their water bill and are responsible for the timely payment of the account, regardless of whether the bill is received or not.  If the bill is not paid by the due date, a penalty of $10.00 is applied to the account.  Water service will be disconnected if the payment is not received in full by the extended due date, which is the 15th of every month.  If the water is disconnected for non-pay there will be a fee of $25.00 to reconnect service.  There will be a $50.00 after hours reconnect fee for services reconnected after 5:00 p.m. and on weekends.  If the water is disconnected for non-pay and the meter is turned on by an unauthorized person there will be an additional fee of $50.00 for tampering for the first offense, and an additional $50.00 for each subsequent offense.

Payment Options.

Payments are taken over the counter and there is a drive-thru available.  We accept cash, money orders, checks, credit  and debit cards. There is a $2.25 fee for credit/debit card payments made at the office. We also offer auto-draft for your utility payment. A 24 hour drop box is available to the left of the drive-thru window.  Please attach your check or money order to your bill stub or place together in an envelope to ensure proper credit.

Payments can also be made online. By visiting our online bill pay website (wcid3.com) you can make a payment and view your bill.  There is a $2.95 fee to use our online bill pay service.  Save yourself a trip to the mailbox.  It’s fast and convenient.  Payments are posted at 10 a.m. the next business day.

Payments may also be made by phone by calling the automated phone payment system at 1-855-907-3117. There is a $2.95 convenience fee for using the automated phone service.

Water Line Locates.

The Water District only locates water mains.  For water line locates on your property(from your meter to your house), you will need to contact a plumber.

Low Water Pressure Problems.

There are a number of causes of low water pressure.  Please call the Water Department at the number below, and we will be happy to attempt to isolate the source of your low water pressure problem.  During normal business hours call (254) 698-6885.  After hours call 394-6882.